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Data Protection Impact Assessment (DPIA)

EduGPT - Pilot Phase

Organisation:

CivAI B.V. (EduGPT)

Version:

1.0 PILOT

Date:

30 August 2025

Status:

Final for Pilot

Contact:

privacy@edugpt.nl

Management Summary

EduGPT offers European educational institutions an AVG (GDPR)-compliant alternative to ChatGPT during a 3-month pilot phase (October – December 2025). The platform runs on Microsoft Azure within the EU and only processes personal data necessary for delivering AI services.

Key Pilot Characteristics

  • Users: A maximum of 20 users per institution (teachers, educational support staff, researchers)
  • Location: Data stays within the EU (Azure West-Europe)
  • Training: No use of data for AI training
  • Logging: Full audit logging
  • Cost: Free during pilot

Risk Classification

Risk Level Description Measures
HIGH Unintended processing of special categories of personal data Technical and organisational measures
MEDIUM Possible data breaches, AI hallucinations Encryption, training, disclaimers
LOW Unauthorised access by third parties Access control, MFA

1. Description of the Data Processing

1.1 Context and Problem

More than 70% of teachers and students use ChatGPT or similar tools via private accounts for study and work purposes. This creates substantial risks:

  • • AVG (GDPR) violations through data processing outside the EU
  • • Shadow IT via WhatsApp and private tools
  • • No control over educational data
  • • Training of AI models on sensitive data (e.g. student reports)

1.2 EduGPT Solution

During the pilot, EduGPT offers a secure alternative that:

  • • Provides the same ChatGPT functionality
  • • Keeps data within the EU (Azure data centre Europe)
  • • Does not perform training on user data
  • • Provides audit trails for accountability
  • • Delivers European support

1.3 Pilot Setup

  • Period: October – December 2025 (3 months)
  • Participants: max. 10 educational institutions
  • Users: max. 20 per institution
  • Cost: free
  • Goal: validate product-market fit and gather educational requirements

2. Personal Data

2.1 Overview of Personal Data

Category of Data Subjects Type Personal Data Source
Users (teachers, students, staff) Regular Name, email address, role, institution User registration
Users Regular IP address, browser info, timestamps System logging
Users Regular Prompts, chat history User interaction
Third parties (in documents) Unknown Potentially all categories, including special categories Documents uploaded by users

2.2 Critical Risks

Warning: Users may upload documents containing personal data of pupils or students, such as:

  • • Medical data (dyslexia, ADHD)
  • • Study progress, grades, mentoring reports
  • • Behavioural or care information
  • • Financial data (student finance, payment arrears)

3. Processing Activities

3.1 Overview of Processing Activities

Processing Personal Data Purpose
Registration Name, email, institution Account creation
Authentication Email, password Granting access
Storage All user data Service delivery
AI processing Prompts, documents Generating responses
Logging All actions + metadata Audit trail, security
Backup All data Continuity
Deletion All data At user request

3.2 Excluded Processing

No processing for:

  • ❌ Marketing
  • ❌ Product development
  • ❌ Sale to third parties
  • ❌ Profiling

4. Parties Involved

Party Role Functions Access to
CivAI B.V. (EduGPT) Processor Platform management, support All data (encrypted)
Microsoft Ireland Sub-processor Azure hosting Encrypted data, no keys
Educational institutions Controller Determining use Data of own users
Users Data subject / input party Use of platform Own data

5. Technical and Organisational Measures

5.1 Processing Locations

  • Primary hosting: Azure West-Europe
  • Backup: Azure paired region (Belgium)
  • Support: CivAI office (Netherlands)
  • ❌ No transfer outside the EEA

5.2 Technical Specifications

  • AI processing: Azure OpenAI Service (GPT-4)
  • Security: TLS 1.3, AES-256 encryption, bcrypt hashing, JWT sessions
  • No use of: profiling, automated decision-making with legal effects

6. Legal Bases

Processing Legal basis (Art. 6 AVG/GDPR) Justification
Platform use 6.1.b (contract) Service provision
Educational data 6.1.e (public interest task) Educational purposes
Security logging 6.1.f (legitimate interest) Security
Statutory retention 6.1.c (legal obligation) Compliance

7. Retention Periods

Data Retention Period Justification Action
Chat history As long as user wishes User control Delete on command
Uploaded documents Linked to chat Part of conversation Deleted with chat
Account data Active + 6 months Administration Automatically deleted
Security logs 12 months Incident response Automatic rollover
Audit logs 7 years Educational accountability Archiving
Backup 30 days rolling Disaster recovery Overwritten

8. Data Subject Rights

Right Implementation Turnaround
Access Export function 5 working days
Rectification Account settings Immediate
Erasure Delete function 5 working days
Portability JSON/CSV export 5 working days
Objection Privacy officer review 5 working days

9. Risk Assessment

9.1 Identified Risks

Personal data breach HIGH

Hack/leak of pupil or student data. Likelihood: Low, Impact: Very high

Special categories of data HIGH

Upload of medical/care data. Likelihood: High, Impact: High

AI hallucinations MEDIUM

Incorrect output in teaching context. Likelihood: Medium, Impact: Medium

Unauthorised access MEDIUM

Account compromise. Likelihood: Low, Impact: High

Vendor lock-in LOW

Azure dependency. Likelihood: High, Impact: Low

9.2 Risk Mitigation

Risk Technical Measures Organisational Measures Residual Risk
Data breach Encryption, TLS, access control Incident response, training Low
Special categories of data Encryption, audit logs Warnings, onboarding Medium
AI hallucinations Model settings Training, disclaimers in UI Medium
Unauthorised access MFA, session timeout Awareness training Low
Vendor lock-in Container architecture Exit strategy 2026 Low

10. Special Categories of Personal Data (Article 9 AVG/GDPR)

10.1 Risk Identification

High risk: Users may upload special categories of data such as:

  • • Care records
  • • Medical statements
  • • Study mentoring

10.2 Mitigating Measures

  • Technical: Encryption of all data
  • Interface: Warnings in UI
  • Training: Instruction of teachers/researchers
  • Policy: No content analysis by EduGPT

11. Purpose Limitation and Proportionality

11.1 Permitted Purposes

Only for education-related AI service provision

11.2 Excluded Purposes

  • ❌ No product development using data
  • ❌ No sale/sharing with third parties
  • ❌ No marketing

11.3 Necessity and Proportionality

  • Necessity: The use of AI is a reality; a secure alternative is the only option
  • Proportionality: Minimal data collection, the user retains control
  • Subsidiarity: Banning does not work; commercial tools are not AVG (GDPR) compliant

12. Recommendations and Implementation

12.1 Points of Attention for Educational Institutions

  • Conclude a Data Processing Agreement
  • Instruct users on responsible use
  • Align data breach procedures and retention periods
  • Adapt internal procedures

12.2 Educational Institution Decision-Making

  • Approval to participate in pilot
  • Data Processing Agreement signed
  • Users instructed
  • Internal procedures updated

13. Planning and Milestones

Milestone Date Status
DPIA finalised September 2025
Pilot start October 2025
Interim evaluation November 2025
Pilot evaluation December 2025
Go/No-go production January 2026

14. Legal Framework

  • AVG/GDPR: Fully applicable
  • Education legislation (WVO, WHW): Indirectly relevant; institutions remain ultimately responsible
  • BIO 2.0: Government/education baseline; designed in line with it, not certified
  • EU AI Act: Prepared (low risk)

Annexes

  • Annex A: Technical specifications (Azure Web Apps, PostgreSQL, OpenAI Service, Blob Storage, Key Vault)
  • Annex B: Incident Response Plan
  • Annex C: Data Processing Agreement
  • Annex D: Contact details CivAI/EduGPT

Document Approval

Role Name Date Signature
Privacy Officer
CISO
Management

This document has been prepared in accordance with the requirements of the General Data Protection Regulation (AVG/GDPR) and contains a thorough analysis of the privacy impact of the EduGPT pilot phase.